Shipping Information

At Zolo Leathers US, we are committed to ensuring that your premium leather cases reach you in a timely and secure manner. Here’s everything you need to know about our shipping policies:

Shipping Methods and Rates

• Standard Shipping:
  Enjoy reliable delivery with our standard shipping option. Delivery times vary based on your location and can range from 5 to 7 business days.

• Expedited Shipping:
  Need your order faster? Choose expedited shipping at checkout to receive your items within 2 to 3 business days.

• International Shipping:
  We offer international shipping via DHL Express, with delivery times typically ranging from 5 to 7 business days. Customs fees and import duties may apply depending on your country’s regulations.

Order Processing Time

• Processing Time:
  Orders are processed within 1 to 2 business days. You will receive a confirmation email with tracking information once your order has shipped.

• Business Days:
  Please note that we process orders Monday through Friday, excluding holidays.

Shipping Costs

• Free Shipping:
  Enjoy free standard shipping on orders over $150 within the continental United States.

• Flat Rate Shipping:
  For orders under $150, a flat rate shipping fee will apply based on your shipping method and destination.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the status of your delivery on the shipping carrier’s website.

Delivery Issues

• Missing or Delayed Orders:
  If you experience any issues with your delivery, such as missing or delayed orders, please contact our customer service team at zololeathers@gmail.com. We will assist you in resolving any issues promptly.

• Incorrect Address:
  Ensure that your shipping address is accurate when placing your order. We are unable to redirect shipments once they are in transit. If you notice an error in your shipping address, contact us as soon as possible.